Home FAQs

Answers from the experts!

Frequently Asked Questions

These are the most frequently asked questions about HVAC, repairs, and more. Please feel free to contact us if you don’t see your question answered below.

When should I replace a heat pump?

In general, when the cost of repairing a heat pump that is more than ten years old is greater than the cost of a new system, consider a replacement. Keep in mind, greater efficiency with a new heat pump will help pay for the system over time.

Should I increase the size of my heat pump?

There are several factors to consider before increasing the size of a heat pump. The system in the home is designed for that size of heat pump, so making a change may require redesigning and installing new ductwork as well.

How long will a heat pump last?

Most older models of heat pumps will last about 15 years with proper maintenance. The newer models on the market have a longer life span, depending on use and maintenance.

Is it safe to repair your own heat pump?

No. As with any electrical appliance, the risk of shock or electrocution is always present. To stay in compliance with the Clean Air Act and avoid possible injury to yourself or others, always call in professional, licensed HVAC professionals.

When should I switch to Emergency Heat if I have a heat pump?

There is a common misunderstanding that if the outdoor temperature drops below the mid 30s, the homeowner should switch to emergency heat. However, heat pumps will provide heat for the home even if outside temperatures are above minus ten degrees.

When should I change air filters in the HVAC system?

This depends on the system and the filter, but generally filters should be changed at least every three months. Follow the recommendations of the system manufacturer and use only the recommended replacement filters. Generally, for most one-inch filters, check once a month during use and replace as needed.

What are the benefits of maintenance agreements?

Using our service agreements helps your system operate at peak efficiency, identify any potential problems to reduce the cost of repairs, and keep your HVAC system clean for improved indoor air quality.

Should I have my air ducts cleaned?

Mold, mildew, and other contaminants can gather in the ductwork, creating potential health risks for your family. In addition, duct cleaning by professionals will also increase system efficiency and remove any residual dust or particulate matter that may be present after renovations or new home construction.

What is the life expectancy of my HVAC system?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

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